More than just an admin panel

Full control of your marketplace operations. In one place.

Marketplace Backoffice panel gives you total control of your daily business. Monitor and moderate every operational aspect of your marketplace in one place. The admin panel shows you what your participants are doing and what goes on in your marketplace.
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Manage all your operations from one place

randevu’s intuitive Backoffice provides a central control system for all your marketplace operations.

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Admin panel, backoffice and dashboard

With the a modern application called randevu Backoffice for your backoffice work, you can do all non-customer facing activities efficiently.

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Have your operations team at one place

Invite your team and share access to your administrators, operators, support, and developers, so everybody can work on their own task.

Focus on your customers

Perfect for customer support

All our instances (participant and users, supplies and listings, transactions, orders and subtransactions, payments and transfers as well as connections) have their own IDs, making them easy to track down in case of a problem or a bug. 

We hid those IDs from your normal view, so you can focus on every day tasks. If you want to access them → they are just one click away.

tech details customer support
participants overview in randevu's backoffice

Participants and user management

Full control over your participants and users

Depending on the type of your marketplace and how you design the workflow and the participants’ onboarding process, you can

  • See all participant/user groups or zoom in a specific group
  • Approve and decline participants or let them know that you want them to provide you more information before you approve them
  • Edit user details and see their important timestamps
  • Edit their permissions on every level
  • View their preferences and needs
  • View what supply (offers/listings) your providers have on your marketplace
  • Manually add new participants
transaction details in randevu backoffice

Transactions

All transactions and orders in one view

No matter how complicated your transactions (or subtransactions) are designed, you always have total control of the value exchange of your marketplace with your admin panel.

  • Edit transaction/order details your participants are currenly in
  • Check out the statutes of your marketplace transactions and manually move them into other statuses
  • View the history of transactions including their details
  • Manually “force match” your participants to jump start their interactions
  • Edit permissions for users on any level you need
  • Terminate transactions if you think users act against your terms
  • View and edit draft orders (especially interested for RFQ-based reverse auctions marketplaces)
  • See all transaction/order groups or zoom in a specific group
supplies overview in randevu's backoffice

Supplies

Manage supplies and listings of your participants

randevu’s workflow flexibility means you can design your processes around supply/listings (product or service offered on your marketplace) according to you needs, in order to

  • Approve or decline supplies/listings or let your provider know that you need more information before you approve their supply/listings
  • Enable or disable supplies/listings so your consumer can’t see them
  • Edit supply/listing your providers created
  • Manually create new supplies/listings on behalf of your providers
  • Edit supply/listings field permissions even on the personal level of the given provider
  • See all supply/listing groups or zoom in a specific group
Connections overview in randevu backoffice

Connections

Connect your participants without orders and transactions

You can connect participants/users (even within the same user group) and let them communicate without being in transactions/orders.

  • Manually connect your customer and jump start the networking effect your marketplace is creating
  • Create participant groups and communities
  • See all connection groups or zoom in a specific group
payment breakdown in randevu's backoffice

Payments and transfers

Have an overview of all payments and transfers

Before randevu, tracking of payment (consumers pay to you) and transfer (you sending money to providers) made troubles to lots of marketplace owners. With randevu’s operational view of payments and transfers, you can

  • Track all the payments happening on your marketplace and their statuses
  • Have an overview of open and closed transfers to your providers

Discover more features

Discover more about randevu’s extensibility and flexibility, controlled data disclosures & access permissions, different environments and many more features for your marketplace. 
Explore all features

Do you have questions?

Get in touch with us

Ask us all of your questions and let us help you determine if the randevu.tech is the right solution for your marketplace business.

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